Episode 130
Top 10 Triggers for Sudden Behavioral Changes in Dementia
Have you ever been caring for someone living with dementia when, out of nowhere, their entire mood shifts? One moment everything seems fine, and the next they refuse to finish a shower, become anxious, angry, or even combative — leaving you wondering, What just happened?
In this episode, Lisa Skinner explores the top 10 triggers that can cause sudden behavioral changes in dementia. She explains why these changes occur, and more importantly, how caregivers and families can respond in ways that de-escalate the situation and create positive outcomes.
Listeners will learn:
- The most common triggers, including overstimulation, fatigue, hunger, pain, communication gaps, changes in routine, and more.
- Tips for de-escalation and response strategies that bring calm to difficult moments.
- Practical approaches for creating safe environments, using patient communication, establishing predictable routines, and applying soothing techniques.
- Safety considerations to protect both the person with dementia and the caregiver.
If you’ve ever felt frustrated or helpless during a sudden behavioral change, this episode will provide encouragement, tools, and strategies to help you navigate with confidence and compassion.
Mentioned Resources:
- Truth, Lies & Alzheimer’s Podcast Archive
- Lisa’s book: Truth, Lies & Alzheimer’s — Its Secret Faces (available on Audible: https://www.audible.com/pd/Truth-Lies-Alzheimers-Audiobook/B0BHDZ61RY)
About the Host:
Author Lisa Skinner is a behavioral specialist with expertise in Alzheimer’s disease and related dementia. In her 30+year career working with family members and caregivers, Lisa has taught them how to successfully navigate the many challenges that accompany this heartbreaking disease. Lisa is both a Certified Dementia Practitioner and is also a certified dementia care trainer through the Alzheimer’s Association. She also holds a degree in Human Behavior.
Her latest book, “Truth, Lies & Alzheimer’s – Its Secret Faces” continues Lisa’s quest of working with dementia-related illnesses and teaching families and caregivers how to better understand the daunting challenges of brain disease. Her #1 Best-seller book “Not All Who Wander Need Be Lost,” was written at their urging. As someone who has had eight family members diagnosed with dementia, Lisa Skinner has found her calling in helping others through the struggle so they can have a better-quality relationship with their loved ones through education and through her workshops on counter-intuitive solutions and tools to help people effectively manage the symptoms of brain disease. Lisa Skinner has appeared on many national and regional media broadcasts. Lisa helps explain behaviors caused by dementia, encourages those who feel burdened, and gives practical advice for how to respond.
So many people today are heavily impacted by Alzheimer's disease and related dementia. The Alzheimer's Association and the World Health Organization have projected that the number of people who will develop Alzheimer's disease by the year 2050 worldwide will triple if a treatment or cure is not found. Society is not prepared to care for the projected increase of people who will develop this devastating disease. In her 30 years of working with family members and caregivers who suffer from dementia, Lisa has recognized how little people really understand the complexities of what living with this disease is really like. For Lisa, it starts with knowledge, education, and training.
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Transcript
Hi everyone. Welcome to another new episode
Lisa Skinner:of the truth lies and Alzheimer's show. I'm Lisa
Lisa Skinner:Skinner, your host. I have a question for you. How many of
Lisa Skinner:you have encountered a situation, whether it would be
Lisa Skinner:spending time with a loved one living with dementia or caring
Lisa Skinner:for someone who's living with dementia, and then, out of
Lisa Skinner:nowhere, the entire climate changes, and you have no idea
Lisa Skinner:what just happened. Does this sound familiar? And maybe for no
Lisa Skinner:apparent reason. For example, the person you're caring for
Lisa Skinner:just flat out digs their heels into the floor and refuses to
Lisa Skinner:take a shower. Or you could be right in the middle of that
Lisa Skinner:shower, shampoo is still on their head, and they all of a
Lisa Skinner:sudden, out of the blue, decide they're done, but obviously the
Lisa Skinner:shower isn't. Or couple other scenarios that happen pretty
Lisa Skinner:regularly and are very common, is that all of a sudden they
Lisa Skinner:become angry or anxious or combative for no apparent
Lisa Skinner:reason. Well, these sudden changes in moods do happen
Lisa Skinner:regularly with dementia, as a lot of you probably already
Lisa Skinner:experienced, but there is almost always a reason, I would say
Lisa Skinner:99.9% of the time. And we call these incidences triggers,
Lisa Skinner:something trigger the sudden change in mood, and
Lisa Skinner:unfortunately, the hard parts on us as family members and
Lisa Skinner:caregivers, because we are tasked with having to figure out
Lisa Skinner:what that something is, and it's not always obvious. And the
Lisa Skinner:other thing is, there are so many things that can trigger
Lisa Skinner:sudden mood changes or behavioral changes. So that's
Lisa Skinner:what we're talking about today. On this episode, I'm going to go
Lisa Skinner:over the top 10 triggers for sudden behavioral changes with
Lisa Skinner:dementia, and I'm going to give you some tips for de escalating
Lisa Skinner:the situation, effective responses and strategies, as
Lisa Skinner:well as other helpful information that will help you
Lisa Skinner:turn these situations around into positive outcomes. Now
Lisa Skinner:there are more than 10 triggers, but I'm just going to go over
Lisa Skinner:probably the top 10 that we know that would you know cause a
Lisa Skinner:sudden behavioral change in the person you're caring for, or
Lisa Skinner:family member. So you want to look to see if they are somehow
Lisa Skinner:in pain or they're experiencing discomfort. But dementia can
Lisa Skinner:make it hard for them to express pain. So what you want to do is
Lisa Skinner:look for nonverbal cues. There are they grimacing? Are they
Lisa Skinner:resisting movement? Do they seem withdrawn? Then there could be
Lisa Skinner:one another. Trigger, commonly is hunger, thirst, or they have
Lisa Skinner:a physical need. Do they need to go the bathroom? Is the
Lisa Skinner:temperature of the room too hot, too cold? Are they sleepy? So
Lisa Skinner:one example is a full bladder, being hungry or being too hot or
Lisa Skinner:cold. Does cause agitation, or can cause agitation and or
Lisa Skinner:aggression. A change in their routine or their environment can
Lisa Skinner:trigger a behavioral change, such as a sudden schedule
Lisa Skinner:change, bringing in a new caregiver, relocating them to an
Lisa Skinner:unfamiliar place or unfamiliar surroundings can trigger
Lisa Skinner:confusion and also distress. Number four is it's a medical
Lisa Skinner:issue, or has to do with a medication there on infections
Lisa Skinner:such as urinary tract infections, pneumonia,
Lisa Skinner:dehydration, constipation and side effects of medications can
Lisa Skinner:and do alter moods and behavior. Number five is over stimulation
Lisa Skinner:or sensory overload can trigger behavior. Neural changes. So
Lisa Skinner:what does that look like? Noise being in a crowded space, the
Lisa Skinner:lights are too bright or busy environments, these things can
Lisa Skinner:all overwhelm people living with dementia. Also number six is
Lisa Skinner:under stimulation or being bored, so too little engagement
Lisa Skinner:can lead to restlessness, pacing and repeating type behaviors.
Lisa Skinner:Fidgeting can also show up when they're bored or over
Lisa Skinner:stimulated. Number seven is communication gaps or
Lisa Skinner:frustration with expression, and that would look like difficulty
Lisa Skinner:finding words on their part or understanding their symptoms
Lisa Skinner:that would inevitably cause frustration and outbursts a
Lisa Skinner:recent loss or or emotional trigger. So anniversary
Lisa Skinner:reactions, grief or reminders of their cognitive decline can
Lisa Skinner:definitely provoke mood changes, fatigue and or sleep disruption,
Lisa Skinner:if you remember me telling you in one of the previous episodes,
Lisa Skinner:when people live with dementia, their circadian rhythm is
Lisa Skinner:completely thrown off. So a lot of people with dementia think
Lisa Skinner:they're supposed to sleep during the day and they're wide awake
Lisa Skinner:and wandering around and restless at night because their
Lisa Skinner:bodies can't tell the difference anymore. So poor sleep
Lisa Skinner:definitely can worsen memory, cause confusion and
Lisa Skinner:irritability, and then number 10 is they feel unsafe or that
Lisa Skinner:something is a perceived threat to them, perceived danger or
Lisa Skinner:lack of control can trigger fear based reactions. So keep that in
Lisa Skinner:mind. They could become aggressive. They can become, you
Lisa Skinner:know, guarded, and lash out. So these are all things that you
Lisa Skinner:want to kind of go through a process of elimination and see
Lisa Skinner:if it's any of these. Now, as I mentioned, there are so many
Lisa Skinner:triggers that are out there, but these are the top 10 Things to
Lisa Skinner:probably start with. So now I'm going to offer you some de
Lisa Skinner:escalation and response strategies for caregivers and
Lisa Skinner:family members who might be visiting or or, you know,
Lisa Skinner:spending time with their loved one, and then these mood changes
Lisa Skinner:occur, and you're not really sure what just happened. So
Lisa Skinner:identify and address their underlying need. Look for signs
Lisa Skinner:of pain. Do they need to go to the bathroom? Are they hungry?
Lisa Skinner:Are they thirsty? Are they tired? Check for medical issues
Lisa Skinner:or medication effects with their care team always create a calm,
Lisa Skinner:safe environment. So some of the things you can do is reduce
Lisa Skinner:noise, reduce clutter, use soft, soothing, calming lighting,
Lisa Skinner:minimize competing stimuli, turn down the TV or the radio if it's
Lisa Skinner:way too loud, or you're noticing that, you know based on their
Lisa Skinner:body language and the way they're acting, that they're
Lisa Skinner:over stimulated, and then always ensure that the person has a
Lisa Skinner:comfortable temperature in the room that they are in. Use clear
Lisa Skinner:communication and be patient. Speak slowly. They don't process
Lisa Skinner:information the way they used to one idea at a time and use
Lisa Skinner:simple words, ask yes or no questions and give options.
Lisa Skinner:Would you like to sit here or would you like to sit here?
Lisa Skinner:Validate their feelings? I can see you're upset, and I'm here
Lisa Skinner:to help
Lisa Skinner:redirect rather than confront. So what does that look like?
Lisa Skinner:Offer a simple, engaging activity for them to do to, you
Lisa Skinner:know, help them get their mind off of whatever it is that's
Lisa Skinner:bothering them. You can ask them to help you full towels, sort
Lisa Skinner:things. Let's go for a short walk. But the key is avoid
Lisa Skinner:arguing about who is right, acknowledge their emotion first.
Lisa Skinner:There is no right. Establish predictable routines, maintain
Lisa Skinner:consistent daily schedules for meals, activities and rest. This
Lisa Skinner:makes a huge difference in the day of a person living with
Lisa Skinner:dementia. Trust me, prepare in advance for changes, and use
Lisa Skinner:visual schedules or calendars if those are helpful. So learn to
Lisa Skinner:manage these triggers proactively. If a known trigger
Lisa Skinner:is present like you walk into a room and the music is obviously
Lisa Skinner:loud. Modify it, remove it, turn it off. Prepare for predictable
Lisa Skinner:events. So in other words, you got to go the doc, take your
Lisa Skinner:loved one to the doctor or the person you're caring for. So
Lisa Skinner:preparation for that is to show them or give them a familiar
Lisa Skinner:object, provide them with reassurance, and make sure you
Lisa Skinner:allow plenty of time and then using soothing techniques like
Lisa Skinner:gentle reassuring touch, if appropriate, and welcome on
Lisa Skinner:their end, you saw a soft voice, slow breathing exercises,
Lisa Skinner:playing familiar music for them is very common and triggers most
Lisa Skinner:of the time, very fond memories, familiar routines or reminiscing
Lisa Skinner:with them, looking at photos, telling Simple Stories. Now
Lisa Skinner:there's safety considerations. Also monitor for aggression,
Lisa Skinner:safely give space if someone needs it, move to a safe, quiet
Lisa Skinner:area if the aggression escalates, remove the trigger
Lisa Skinner:that you believe is causing this aggression and allow time for
Lisa Skinner:them to calm down, avoid physical restraint, unless
Lisa Skinner:necessary for safety, and then, of course, always allow for time
Lisa Skinner:and patience. Allow pauses, give the person time to process, be
Lisa Skinner:consistent and calm. Your emotional state communicates a
Lisa Skinner:lot. They pick up on your emotions and they emulate your
Lisa Skinner:emotions. This is a known fact plan for difficult episodes. So
Lisa Skinner:what one of the things that we recommend is that you have what
Lisa Skinner:we call a comm kit ready. What's in your comm kit? Well, you can
Lisa Skinner:be creative with that. But some of the suggestions are to have a
Lisa Skinner:favorite snack, readily available, or a comforting item,
Lisa Skinner:a familiar blanket and a water bottle. And then the other thing
Lisa Skinner:that you can do whenever these behavioral changes happen.
Lisa Skinner:Document the patterns. So include what happened, the
Lisa Skinner:triggers you identified, what calmed the person in that given
Lisa Skinner:situation, and of course, you always want to share this
Lisa Skinner:information with the care team. So if the exact similar
Lisa Skinner:situation arises, you will have the have documented what de
Lisa Skinner:escalated that particular situation. But I just want to
Lisa Skinner:tell you that the strategy that worked for this particular
Lisa Skinner:situation may not work for the next time it happens, even
Lisa Skinner:though the circumstances are pretty much the same. So this is
Lisa Skinner:why we really emphasize having a toolbox that you've assembled
Lisa Skinner:with different strategies, skills and techniques. So if one
Lisa Skinner:strategy doesn't work for a situation you have something
Lisa Skinner:else to pull from, or others to pull from. So I'm going to give
Lisa Skinner:you this quick checklist to keep handy of all the things that I
Lisa Skinner:just went over, so you can write these down and have a checklist.
Lisa Skinner:Number one, check the basic needs. Are they hungry, thirsty?
Lisa Skinner:Do they need to go the bathroom? Could they be in pain? Is the
Lisa Skinner:temperature surrounding temperature in the room
Lisa Skinner:comfortable for them? Have they had enough sleep? Number two,
Lisa Skinner:eliminate or reduce triggers? In the environment number three,
Lisa Skinner:Speak calmly, using simple sentences and validate their
Lisa Skinner:feelings. Always recognize and acknowledge the emotion first
Lisa Skinner:and then the problem. Number four offer a distraction or
Lisa Skinner:gentle redirection. Let's go for a walk. It's a beautiful day
Lisa Skinner:outside. The next one use a familiar, comforting routine or
Lisa Skinner:object. Next ensure safety for yourself and the person you are
Lisa Skinner:caring for or your loved one. In other words, make sure that
Lisa Skinner:they're in a safe space, that they can't exit the building or
Lisa Skinner:the environment, and they're properly supervised. Record what
Lisa Skinner:happened and what helped for future reference. And then the
Lisa Skinner:last one is communicate with healthcare providers about
Lisa Skinner:recurring or severe changes. One of the questions that comes up
Lisa Skinner:quite often is, well, when should I seek medical advice?
Lisa Skinner:When these things arise? Our advice is if sudden, new or
Lisa Skinner:escalating aggression or confusion occurs, signs of
Lisa Skinner:infection, dehydration or new medications that are causing
Lisa Skinner:these occurrences to happen, severe withdrawal, you thinking
Lisa Skinner:they may be at risk of self harm or harming others. And then here
Lisa Skinner:are some additional tips for you use meaningful activities tied
Lisa Skinner:to their past interests. Do they like to garden? Or did they like
Lisa Skinner:to garden? Were they a baker in their earlier years, the younger
Lisa Skinner:years? Were they a craft person? So you can offer these types of
Lisa Skinner:activities and limit the sessions to 10 to 15 minutes to
Lisa Skinner:avoid fatigue, because that can create a mood change, build a
Lisa Skinner:simple choice board with three easy options for activities to
Lisa Skinner:reduce their decision making fatigue, they just can't process
Lisa Skinner:information very easily anymore, so too many choices is
Lisa Skinner:overwhelmed for people living with dementia, use nonverbal
Lisa Skinner:cues such as nodding, gentle facial expressions and hand
Lisa Skinner:gestures to support your spoken words validate briefly then
Lisa Skinner:offer concrete options. So here's an example. I know you're
Lisa Skinner:upset. So would you like to sit here next to me? Or would you
Lisa Skinner:like to sit in the chair right there? Create a stimulation map
Lisa Skinner:of your home zones that are quiet, predictable and safe,
Lisa Skinner:label rooms with photos or words, use familiar smells,
Lisa Skinner:vanilla, lemon, chocolate chip cookies coming out of the oven,
Lisa Skinner:bread, anything that you know they really resonate with. The
Lisa Skinner:other thing you can do is play soft music to create calm,
Lisa Skinner:establish a predictable rhythm for mornings and evenings, but
Lisa Skinner:allow wiggle room for days when it's obvious that they're just
Lisa Skinner:feeling Off. Build build in, built in buffer times between
Lisa Skinner:activities to reduce rushing and frustration,
Lisa Skinner:maintain an up to date medication list, including the
Lisa Skinner:vitamins and over the counter items that they're currently
Lisa Skinner:taking, and review them on a regular basis with their doctor.
Lisa Skinner:Schedule regular check ins, even if they're short and brief, with
Lisa Skinner:their primary care provider or geriatrician to catch evolving
Lisa Skinner:needs, early, track symptoms in a simple diary, moods, sleep
Lisa Skinner:patterns. Is appetite patterns, pain indicators and any new
Lisa Skinner:medications that they have been prescribed. You can use a simple
Lisa Skinner:pain scale adapted for dementia. For example, you might have a
Lisa Skinner:category facial expressions. And are you noticing from on a scale
Lisa Skinner:from zero to three, what is their current facial expression,
Lisa Skinner:and what is it trying to tell you? And you want to note this
Lisa Skinner:during uncomfortable moments, and then check always this is
Lisa Skinner:part of your process of elimination, check for subtle
Lisa Skinner:signs of constipation, dehydration or urinary issues,
Lisa Skinner:which are extremely common triggers. Now it is very common
Lisa Skinner:for people living with dementia to become dehydrated, and part
Lisa Skinner:of the reason is they can't tell they get to a point in their
Lisa Skinner:decline, they can't evaluate or tell when they're thirsty. So
Lisa Skinner:they're probably not going to indicate to you that they need
Lisa Skinner:something to drink. That's going to be the responsibility of the
Lisa Skinner:caregiver and or the family member to, on a regular basis,
Lisa Skinner:offer hydration. It doesn't always have to be water. It can
Lisa Skinner:be other forms of liquids, or popsicles, things like that, but
Lisa Skinner:they do become dehydrated very easily and quickly remove any
Lisa Skinner:trip hazards and ensure good lighting at night, consider grab
Lisa Skinner:bars and non slip mats where needed. Keep a list of emergency
Lisa Skinner:contacts and a copy of key medical information available at
Lisa Skinner:all times. Schedule regular breaks for yourselves as
Lisa Skinner:caregivers, use respite care when possible, I recommend
Lisa Skinner:joining a caregiver support group, either in person or
Lisa Skinner:online. It is always so nice to feel that you are not alone in
Lisa Skinner:this journey, and that other people are experiencing a lot of
Lisa Skinner:the same situations that you face on a day to day basis, and
Lisa Skinner:you can share your strategies and be supportive emotionally
Lisa Skinner:for one another, set boundaries for yourself and realistic
Lisa Skinner:expectations. Acknowledge when a situation is beyond your
Lisa Skinner:capacity and seek help a lot of times, family members and
Lisa Skinner:caregivers believe that they're super human beings and they can
Lisa Skinner:do it all, and that is a recipe for Quick caregiver burnout.
Lisa Skinner:Consider reminders on a simple timer or watch for medications
Lisa Skinner:and routines, use big button phones or tablets with easy
Lisa Skinner:navigation for reminders or for communication. And then there
Lisa Skinner:are door monitoring devices that can provide alert cues for
Lisa Skinner:safety while preserving independence. You can visit on
Lisa Skinner:my website, mining dementia.com, and there is a products list
Lisa Skinner:there that you can find these door and monitoring devices.
Lisa Skinner:Maintain a care plan document with typical triggers, effective
Lisa Skinner:de escalation approaches as you continue to collect them and
Lisa Skinner:learn them, the medical history of the person that you're caring
Lisa Skinner:for and preferred objects, things that they really seem to
Lisa Skinner:take to create an advanced care directive and discuss future
Lisa Skinner:wishes early when possible. So when do we involve professionals
Lisa Skinner:if the behavioral changes are abrupt, severe, or are
Lisa Skinner:increasing in frequency. If there are new safety concerns,
Lisa Skinner:you've seen an increase in significant memory decline or
Lisa Skinner:confusion. And as a caregiver, if you're feeling overwhelmed or
Lisa Skinner:you're feeling that you're at risk in some way, and then some
Lisa Skinner:of the resources that are out there that you can tap into, our
Lisa Skinner:local dementia and Alzheimer's Association chapters, geriatric
Lisa Skinner:care managers and social workers, home health aides or
Lisa Skinner:respite. Care Services, palliative or comfort care
Lisa Skinner:specialists, if you feel that's applicable. And then there are
Lisa Skinner:cognitive rehabilitation and also occupational therapy
Lisa Skinner:providers for engagement strategies, if you'd like, share
Lisa Skinner:the details about the person's living situation, their typical
Lisa Skinner:routines and the current challenges that you're noticing,
Lisa Skinner:like the time of day that they seem to become more agitated, or
Lisa Skinner:when some of these behaviors spike, and what specific
Lisa Skinner:triggers you've noticed, bring these on. So that is what I have
Lisa Skinner:for everybody today. I hope this has been extremely helpful. I
Lisa Skinner:will share other triggers in the future on future episodes,
Lisa Skinner:because there are a lot to consider, but these, let's start
Lisa Skinner:with these 10 so we don't get you too overwhelmed and put you
Lisa Skinner:in information overload mode. Okay, so again, I want to thank
Lisa Skinner:everybody for spending part of your day with me here on the
Lisa Skinner:truth, lies and Alzheimer's show. I'm Lisa Skinner, your
Lisa Skinner:host, I'll be back next week with another brand new episode
Lisa Skinner:for you. I hope you'll be joining us, and hope you enjoy
Lisa Skinner:the rest of your day and always try to stay happy and healthy.
Lisa Skinner:Okay, talk to you soon. Bye, bye.